Privacy policy

Privacy Policy – Nuvoria Jewelry

Last updated: 08.10.2024

This Privacy Policy describes how Nuvoria Jewelry (“Nuvoria”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nuvoriajewelry.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By using and accessing our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the updated Privacy Policy on the Site, revise the “Last updated” date, and take any additional steps required by law.

How We Collect and Use Your Personal Information

Over the past 12 months, Nuvoria Jewelry has collected personal information from various sources to provide and improve our Services. Depending on how you interact with us, we may collect information to:

  • Communicate with you

  • Provide and improve the Services

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our rights and those of our customers

Information We Collect Directly from You

This includes, but is not limited to:

  • Contact details: name, address, phone number, email

  • Order information: billing and shipping details, payment confirmation, email address, phone number

  • Account information: username, password, security questions

  • Shopping activity: viewed items, items added to cart or wishlist

  • Customer support details: information you provide when communicating with us

Some features may require you to provide certain information; if you choose not to, it may limit your access to those features.

Information Collected through Cookies

We automatically collect usage data through cookies, pixels, and similar technologies. This includes:

  • Device and browser information

  • IP address

  • Network connection details

  • Interaction data with our Site and Services

For more details on Shopify-related cookies, visit Shopify Legal - Cookies.

Information We Obtain from Third Parties

We may collect information from:

  • Service providers supporting our Site (e.g., Shopify)

  • Payment processors handling your transactions

  • Analytics and marketing partners using cookies, pixels, or SDKs

How We Use Your Personal Information

  • Providing Products and Services: Process payments, fulfill orders, ship products, handle returns/exchanges, manage accounts, and send notifications.

  • Marketing and Advertising: Send promotional content, personalize your experience, and display targeted advertising.

  • Security and Fraud Prevention: Detect, investigate, or act against fraudulent or illegal activity.

  • Customer Communication: Offer support and maintain business relationships.

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers (e.g., IT, fulfillment, shipping, payment processing)

  • Third parties when you consent or request (e.g., social media integrations)

  • Affiliates and corporate group members for operational purposes

  • Authorities when required by law, or during business transactions like mergers or reorganizations

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you post product reviews or other content in public areas of the Services, it will be publicly accessible. Nuvoria is not responsible for how third parties may use or share that information.

Third-Party Websites and Links

Our Site may include links to third-party sites. We are not responsible for their privacy or security practices. You should review their policies before sharing information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect their data. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

Security and Retention

While we take reasonable measures to protect your information, no system is 100% secure. Please avoid sending sensitive data through unsecured channels.

We retain your data as long as necessary to operate the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access / Know: Request details of the personal information we hold about you

  • Delete: Ask us to delete your personal information

  • Correct: Request corrections to inaccurate information

  • Portability: Receive a copy of your data or have it transferred to another entity

  • Restrict Processing: Ask us to stop or limit processing

  • Withdraw Consent: Revoke consent for data use where applicable

  • Manage Communication Preferences: Unsubscribe from promotional emails (non-promotional emails like order updates will still be sent)

You may exercise these rights by contacting us through the details below. We may verify your identity before fulfilling your request.

Complaints

If you have concerns about how we handle your personal information, contact us using the details below. Depending on your jurisdiction, you may have the right to appeal or file a complaint with a data protection authority.

International Users

We may store and process personal information outside your country, including the United States. Where required, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
📧 support@nuvoriajewelry.com